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Best Practice

At TBI Financial Services compliance, transparency and treating customers fairly and ethically have been the cornerstones of the company since its inception in 1994.

We are authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006).

We are members of the Consumer Credit Trade Association (CCTA) and the Credit Services Association (CSA) and adhere to the CSA Code of Conduct.

We operate a transparent open-door policy, are happy to share portfolio performance data with sellers, welcome audits and are always keen to build long term relationships with sellers.

Although our Collections Team have many years’ experience between them we encourage ongoing learning and development to assist them both professionally and on a personal level.

For more information on how we can help with the purchase of distressed asset portfolios, please contact Kevin Edgar on 0118 931 3800 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .